Privacy Policy
Last updated 15 June 2026
Information We Collect
We collect personal information you provide, including name, email, phone number, city, and document details. We also collect usage data including IP address, browser type, and pages visited.
How We Use Your Information
We use your details to run your order, send you WhatsApp and email updates about it, and fix problems. With your consent, we may also send the occasional marketing message. You can opt out whenever you like.
Document Security
We photograph your documents when they arrive, keep them in a locked safe while they are with us, and return the originals when the work is done. We do not keep copies after that unless the law requires it.
Third-Party Sharing
We share your information only with government authorities (for processing), delivery partners (for pickup/delivery), and payment processors. We do not sell your data to third parties.
WhatsApp Communications
We use WhatsApp for order updates and customer support. By providing your phone number, you consent to receiving WhatsApp messages related to your orders.
Data Retention
We keep your order records for 2 years for audit purposes. If you want your personal data removed before then, email [email protected] and we will delete it.
Your Rights
You have the right to access, correct, or delete your personal data. You can opt out of marketing communications at any time.
Contact
For privacy-related inquiries, email us at [email protected].
Privacy concerns? Contact our data protection officer at [email protected].